Terms of Service for The Grand Gardner Hotel
Effective Date: October 15, 2025
Welcome to the website of The Grand Gardner Hotel (“Hotel,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, https://www.grandgardner.com (the “Site”), and our online reservation services. By accessing or using our Site, you agree to be bound by these Terms.
1. Website Use
The content and information displayed on this Site are the property of The Grand Gardner Hotel. The downloading, reproduction, or retransmission of this information, other than for non-commercial individual use, is strictly prohibited.
2. Reservations
By making a reservation through our Site, you agree to the terms and conditions of that reservation, including any cancellation policies.[1][2] You must be at least 18 years of age to make a reservation. All reservations are subject to availability.
3. Payment
You agree to provide valid payment information at the time of booking and to pay the full amount of your reservation upon check-in, unless a different payment schedule is specified at the time of booking.[3] We accept major credit cards.
4. Cancellation Policy
Cancellation policies will be provided to you at the time of your reservation.[1][2][4] Failure to cancel your reservation within the specified time frame may result in cancellation fees.[4] Certain promotional rates may be non-refundable.[4][5]
5. Check-in and Check-out
Standard check-in and check-out times will be provided at the time of booking.[1][4] Early check-in or late check-out may be available upon request and may be subject to additional charges.[5] A valid photo ID may be required at check-in.[5]
6. Hotel Rules and Guest Conduct
All guests are expected to conduct themselves in a respectful manner and not disturb other guests.[3] Smoking is strictly prohibited in all indoor areas of the hotel, and violations may result in a cleaning fee.[3] Guests are responsible for any damage caused to hotel property.[3][6] The Hotel reserves the right to refuse service or evict any guest who violates hotel policies.[5]
7. Intellectual Property
The content on this Site, including text, graphics, logos, and images, is the property of The Grand Gardner Hotel or its content suppliers and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
The Grand Gardner Hotel will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or your stay at the hotel. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.
9. Indemnification
You agree to indemnify and hold harmless The Grand Gardner Hotel, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which The Grand Gardner Hotel is located, without regard to its conflict of law provisions.[3]
11. Changes to Terms of Service
We reserve the right to modify these Terms at any time. We will post the most current version of these Terms on our Site. By continuing to use the Site after we have posted a new version, you agree to be bound by the modified Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
The Grand Gardner Hotel
354 Jefferson Street
Valparaiso, Indiana
46383
https://www.grandgardner.com