Privacy Policy for The Grand Gardner Hotel

Effective Date: October 1, 2026

The Grand Gardner Hotel (“we,” “us,” or “our”) provides this Privacy Policy to describe how we collect, use, and share the information of individuals who visit our website at https://grandgardner.com (the “Site”) and any other websites that link to this Privacy Policy. This Privacy Policy also applies to information collected offline, such as when we provide amenities or other offerings at our hotel (together with the “Site,” the “Services”).

1. Information Collection

When you use our Services, we may collect information about you, including your name, email address, mailing address, phone number, and information about your visit at our hotel. For example, we may collect this information when you make a reservation, contact us with inquiries, or otherwise interact with us for any other purpose.

We (and other entities) automatically collect information relating to your interactions with us and our Site, including browser type, IP address, pages visited and other activities on the Site, device type, time and date of visit, and other information we collect through the use of cookies and similar technology. See the “Digital Advertising & Analytics” section of this Privacy Policy to learn more about the use of this information and the choices available to you.

2. Information Use

We may use the information we collect for any lawful purpose, including the following:

  • To process and manage your reservations;
  • To communicate with you about your reservation or any inquiries you have made.
  • To operate and improve our Site and Services, including for analytics purposes;
  • To personalize your experience on our Site and with our Services;
  • To promote and market products and services, including to send updates, promotions, advertisements, and marketing materials that may be of interest to you;
  • To comply with legal and regulatory requirements; or
  • With your consent, or as otherwise disclosed at the time information is collected.

We may use information that has been de-identified or aggregated without limitation.

3. Information Sharing

We may share the information we collect with other parties, including the following:

  • With third-party service providers who process information on our behalf, such as payment processors, data hosting services, and email service providers, or with our legal or business advisors;
  • With third-party partners to provide marketing, advertisements, and promotions to you;
  • With any affiliates or joint venture partners that we may have in the future;
  • As part of an actual or potential corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
  • Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity; or
  • With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been de-identified or aggregated without limitation.

4. Digital Advertising & Analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. You can also exercise choices regarding interest-based advertising on your mobile device by downloading the appropriate version of the DAA’s AppChoices tool at https://youradchoices.com/appchoices.

If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. Grand Gardner uses or may use Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Site may not function as intended.

5. Third-Party Links and Tools

Our Site may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this Privacy Policy. You should review the privacy policies of other websites or apps that you use to learn about their data practices.

The Site also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share information about yourself or if you otherwise interact with these features on the Site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with third-party companies and your use of their features are governed by the privacy policies of the companies that provide those features. We encourage you to carefully read the privacy policies of any accounts you create and use.

6. Privacy Rights and Choices

Residents of certain states may have rights with respect to personal information. For example, depending on your residency, you may be able to exercise rights to access, correct, delete, or opt out of the “sale” of personal information we have collected about you. If we deny your request, you may have the right to appeal that decision by contacting us at [email protected]. Note that we may need to request additional information from you to verify your identity or understand the scope of your request.

For choices with respect to third-party interest-based advertising activities, please see the “Digital Advertising & Analytics” section above.

To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

You may also contact us to review or update your information. Our contact information can be found in the “Contact Us” section below.

7. Changes to Our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. We encourage you to periodically review this page for the latest information on our privacy practices.

8. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the information provided below.

Email:
[email protected]

Phone:
(219) 409-1899

Mail:
The Grand Gardner Hotel
354 Jefferson Street
Valparaiso, Indiana
46383